9Hotel Mercy, Lisbon - Reviews, Room Options & Prices 2025

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About the Hotel

Rua Da Misericordia, 76, Lisbon, Portugal, 1200-273

“The vibrant heart of Lisbon made exploring effortless and exciting!”view full review

9Hotel Mercy, a 4-star property in Lisbon's Bairro Alto between Luís de Camões Square and São Roque Church, features 47 rooms with contemporary design and a rooftop bar overlooking São Jorge Castle and the Tagus.

Contemporary Room Design

9Hotel Mercy offers rooms blending black and golden tones with velvet and natural silk finishes. The 47 accommodations span from 22-157.5 ft^2 across Classic, Superior, Club, Executive and Suite categories, featuring coffee machines and rainforest showers.

Dining and Drinks

The rooftop bar serves cocktails and wines from 3pm to midnight between April and November. Carnal Gastrobar presents Mexican cuisine with hand-painted stoneware dishes featuring tacos, quesadillas and antojitos.

Business Facilities

The property includes an 18-person meeting room equipped with video projector and WiFi. A coworking space provides a quiet environment for business travelers.

Central Location

9Hotel Mercy sits 0.5 miles from Baixa-Chiado and 0.5 miles from Rossio. The São Roque Church, Luís de Camões Square, and multiple Fado houses are within walking distance.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Superior Double Room

Max:

2 persons

24 m²

Bed options:

1 Double bed

City view

Shower

Coffee machine

room details

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Classic Double Room

Max:

2 persons

23 m²

Bed options:

1 Double bed

Shower

Coffee machine

room details

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Club Double Room

Max:

2 persons

24 m²

Bed options:

1 Double bed

City view

Shower

Coffee machine

room details

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Price and Room Availability Calendar

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Getting around

A guide to all available transportation options

City Centre

Lisbon900 m

Airports

Humberto Delgado (LIS) 9.7 km

Aerodromo Municipal de Cascais (cat) 21.2 km

Train

Rossio Train Station400 m

Underground

Baixa-Chiado400 m

Bus

Bus stop100 m

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Modern & Comfortable

“I stayed in a modern and clean room at 9Hotel Mercy, complete with a mini-fridge and a Keurig coffee maker. The bed and pillows were incredibly comfortable, making my stay cozy. Despite being on a busy street, I was kinda surprised by how quiet it was, awesome for a restful night's sleep.” view full review

Spacious & Well-Appointed

“The bathroom in my room was spacious with great water pressure in the shower. I appreciated the cleanliness and modern fixtures, which added a touch of luxury to my stay. It made getting ready each day a pleasant experience.” view full review

Delicious Breakfast Spread

“The breakfast at 9Hotel Mercy was excellent, with options. I particularly enjoyed the warm English breakfast alongside a selection of fresh fruit. It was a great way to start my day before exploring Lisbon.” view full review

Entertainment Options Available

“I appreciated the in-room entertainment options provided at 9Hotel Mercy. Having access to a TV with a range of channels was a great feature to relax with after a long day of sightseeing. It truly enhanced my downtime at the hotel.” view full review

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Allergy-free rooms
Lift
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Guest Parking

Electric kettle

Services

Paid airport shuttle
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Happy hour

Dining

In-room breakfast
Bar/ Lounge area

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Live entertainment
Leisure/ TV room

Room features

Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Terrace
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Parquet floor

Location

Rua Da Misericordia, 76, Lisbon, Portugal, 1200-273

Map view

Rua Da Misericordia, 76, Lisbon, Portugal, 1200-273

City landmarks

Castle

Castle of Sao Jorge

1.6 km

Square

Praca do Comercio

1.2 km

Market

Time Out Market Lisboa

850 m

Landmark

Santa Justa Lift

720 m

Church

Lisbon Cathedral

1.2 km

Landmark

Arco do Triunfo

930 m

Church

Miradouro da Senhora do Monte

1.8 km

Museum

Alfama

1.7 km

Square

Graca Church and Convent

1.2 km

Museum

National Museum of Ancient Art

2.1 km

Church

Igreja do Menino Deus

1.0 km

Landmark

Avenida da Liberdade

1.2 km

Landmark

Palace of the Chafariz d'El Rei

1.2 km

Museum

Carmo Archaeological Museum

620 m

Monastery

Church of Sao Vicente of Fora

1.7 km

Garden

Natural History Museum and Botanical Garden

1.0 km

Landmark

Tower of Ulysses

860 m

Historic Site

Reservatorio da Patriarcal

660 m

Museum

Museu do Fado

1.8 km

Park

Parc Eduardo VII

2.5 km

Event hall

Lisbon Coliseum

790 m

Square

Miradouro das Portas do Sol

1.5 km

Nearby

Square

Rossio Square

520 m

Church

Miradouro Sao Pedro de Alcantara

430 m

Church

Church of Sao Roque

130 m

LisbonPortugal

Bairro Alto

350 m

Museum

The National Museum of Contemporary Art

490 m

Square

Luis de Camoes Square

200 m

LisbonPortugal

Chiado

100 m

Rua das Portas de Santo Antao

Casa do Alentejo

480 m

Restaurants

Cervejaria Trindade

130 m

20 C R. Nova da Trindade

Taberna Bairro do Avillez

100 m

Rua Nova da Trindade 18

Restaurante Sacramento

330 m

Calcada do Sacramento 46

Grapes & Bites

110 m

Rua do Norte 81 Bairro Alto

Sinal Vermelho

70 m

Rua das Gaveas 89

Marisqueira M

140 m

Rua do Norte 100

Mercantina

50 m

Rua da Misericordia 114

Castro Restaurante

60 m

Rua das Gaveas n.74 78

Cafe A Brasileira

270 m

Rua Garrett 120

Reviews and Ratings

Feedback from previous guests about their experience.

62%

enjoyed the hotel and would happily stay again

6.2/10

Nice

Rooms

7.0

Location

9.2

Service

8.4

Dining

7.8

Benjamin

United Kingdom, March 2025

5.2/10

I had a pleasant stay at 9Hotel Mercy, enjoying the trendy decor and prime location near bars and restaurants. The breakfast was excellent, with delicious fresh fruits, though the room lighting made it challenging for me to get ready. Overall, it was a good experience, but some aspects could improve.

Rooms

8.0

The room was cozy, featuring modern decor and ample storage. However, the lighting, particularly for makeup application, was a bit inadequate, making it hard to see clearly.

Service

8.0

The staff were friendly and helpful throughout my stay, providing prompt assistance when I had an issue with the air conditioning system during my check-in. They made an effort to resolve any concerns.

Location

8.0

The hotel's central location was a significant advantage. It was an easy walk to numerous attractions and local eateries, allowing me to explore Lisbon effortlessly.

Dining

8.0

I found the breakfast buffet to be varied and worthwhile, featuring items like pancakes, fresh juices, and a nice selection of fruits. However, scrambled eggs could use some quality improvement.

Facilities

8.0

While the amenities like coffee makers and mini-fridges added convenience, I felt that the room wasn't as quiet as I had hoped due to some outside noise.

Taylor

United Kingdom, March 2025

6.2/10

I had a mostly enjoyable stay at 9Hotel Mercy in Lisbon. The location was fantastic for exploring the city, with nearby attractions, and I loved the rooftop bar for unwinding after a day out. However, I did notice some cleanliness issues and small room sizes that could use some attention which impacted my overall experience.

Rooms

6.0

While my room was stylish and comfortable, it felt a bit small for a four-star hotel. I had some issues with the lighting and the pillows, which weren't great and caused neck discomfort. On one morning, I struggled with lukewarm water, which was disappointing.

Service

7.0

The staff were friendly and responsive, always willing to help with requests. I appreciated their recommendations for local eateries and the offer to assist with taxi arrangements. However, there were moments where their attentiveness could have been improved.

Location

9.0

The hotel is ideally located within walking distance to many attractions, bars, and restaurants. It's nestled in the vibrant Chiado district, making it easy for me to explore the local culture and nightlife without being overwhelmed by noise.

Dining

7.0

The breakfast was quite varied and offered a nice selection of fresh options, though I found the price of €14 a bit steep for what was provided. I personally wouldn't recommend the scrambled eggs as I had an unfortunate experience with them.

Facilities

7.0

The facilities were decent, though not without faults. I enjoyed the rooftop bar and a range of typical hotel services like housekeeping and room service, but I found the in-room amenities lacking, particularly in toiletries.

Henry

United Kingdom, January 2025

6.6/10

My stay at 9Hotel Mercy was an enjoyable experience with a fantastic location right in the heart of Bairro Alto, surrounded by great restaurants and nightlife (which is perfect for evening strolls!). However, the rooms could benefit from a bit of brightness, as they felt somewhat dark and lacked a cheerful ambiance. Overall, it was a decent stay with friendly staff and a comfortable atmosphere, though there were areas where I felt improvements could be made.

Rooms

6.0

The executive room I booked was quite spacious but strangely laid out, leading to a sense of wasted space. While the decor was stylish, the room felt a bit dark, and the large shag rug appeared dated and not very clean (yikes!). Still, I did enjoy the nice touches like a big-screen TV and fluffy duvets.

Service

9.0

The staff, especially at the front desk, were friendly and super accommodating. They provided excellent tips on local attractions and made me feel welcomed throughout my stay. I had a slight hiccup with the room where the air conditioning was a bit finicky (I had to visit the front desk to reset it), but overall, the service was commendable.

Location

10.0

The location is genuinely fantastic, right in the bustling Bairro Alto. I found it easy to explore nearby attractions, restaurants, and shops (definitely a plus!). Being in the midst of such vibrant surroundings made it perfect for immersing myself in Lisbon's rich culture.

Dining

7.0

Breakfast at the hotel was decent, with a variety of options including fresh fruits and pastries (though I wish it wasn't €17 as it felt a bit steep). The breakfast room, which doubled as the bar, was a bit quirky, but I appreciated the effort put into the selection.

Facilities

7.0

I found the facilities to be reasonable for a boutique hotel. The room service and housekeeping were efficient, and while the rooftop bar seemed like a missed opportunity in terms of ambiance, the overall cleanliness standards were commendable.

Rosie

United Kingdom, December 2024

6.2/10

I had a lovely stay at 9Hotel Mercy in Lisbon, with a fantastic location and friendly staff, making my experience enjoyable. My room was spacious and comfortable, although I did encounter some noise issues from the bar. The breakfast spread was impressive and definitely worth it to start the day right.

Rooms

8.0

My room was spacious, clean, and stylishly decorated, but the lighting system was a bit awkward, and the pillows weren't very comfortable. Overall, though, I appreciated the modern touches.

Service

9.0

The staff were super friendly and always willing to assist with requests. They really added a personal touch to my stay with their helpful recommendations.

Location

9.0

Ideally located near the vibrant areas of Lisbon, I found it easy to walk to shops, restaurants, and local attractions, though be prepared for the city's hilly terrain.

Dining

8.0

Breakfast was excellent with a good variety, including gluten-free options. The on-site Mexican restaurant was a nice addition, though I missed out on some items that didn't sit well with me.

Facilities

7.0

The hotel boasted a great cocktail bar on-site, but the noise late at night from the music made it difficult to sleep at times. Other facilities were good, including room service.

Herbert

United Kingdom, November 2024

7.2/10

My stay at 9Hotel Mercy had its ups and downs. The chic decor gave it a trendy vibe, but the rooms felt a bit dark and small for my liking. The staff, however, were incredibly friendly and helpful, making up for some of the room issues. Breakfast was good. especially the fresh fruits, which were a highlight.

Rooms

7.0

The room was stylish but quite dark, making it difficult for me to get ready. especially for applying makeup. Although the decor was modern, I found the space to be on the smaller side.

Service

9.0

The staff made my experience much better. they were incredibly attentive and eager to assist with any requests. I felt very welcomed during my stay.

Location

10.0

Centrally located in Chiado, I was able to walk to numerous restaurants, shops, and scenic viewpoints. the city's vibrant atmosphere was just around the corner, which I loved.

Dining

9.0

The breakfast was a pleasant surprise. the variety was great and the quality of fresh fruits was excellent. I enjoyed starting my day with such delicious options.

Facilities

8.0

The hotel had some nice features, including a roof terrace with great views. However, I felt a lack of more in-room amenities like slippers for comfort post-cleaning.